Order Confirmation

An order confirmation will be sent to the email address provided on the order. For questions about your order, please contact us at webshop@abbathemuseum.com and include the order number in your email. If you have not received any confirmation emails, please contact our Customer Support as soon as possible.

Method of payment

Our payment options are American Express, Maestro, Visa, or Mastercard.  Card numbers are not stored in our systems. You can also pay with Google Pay, Shopify Pay and Apple Pay. Local payment options includes Bancontact available to customers in Belgium. And iDEAL available to customers in Netherlands.

SSL encryption is used to handle your payment card number and signature codes. Card numbers are not saved in our systems.

Taxes and Duties

In the European Union, all prices include VAT. All orders outside the European Union are sent out DDU (Delivery Duty Unpaid), which means that the prices displayed at the checkout exclude VAT, including Swedish VAT and local import/duty tariffs. This implies you may be charged VAT, import charges, and/or taxes by your local customs. Please note that you as the customer is responsible for all customs or any other charges imposed by the country to which the order is shipped. Please check your country's customs and import regulations.

Unfortunately, we are unable to provide an exact figure for your transaction because these taxes are imposed by your local customs and sent directly from the freight carrier. To determine the cost of your order, please contact your local freight company office. 

ABBA The Museum is not liable for import duties or local taxes.