Q: How long is the delivery time?
A: In normal circumstances your order within Sweden will be delivered within 3-5 working days. Orders outside of Sweden can be delivered within 5-7 working days
Q: Can I track my order?
A: When your order is sent from our warehouse you will receive an email with a tracking link. Check your spam folder in case you haven’t received it yet.
Q: I try to place my order but it keeps getting cancelled?
A: You can only order within your country.
A: Your card could be blocked from online purchase, in that case contact your bank and they will help you.
Q: Is there a limit on how much I need to order to be able to buy?
A: There is a minimum order value of 200 SEK, 20 EURO, 20 Pounds and 20 Dollars.
Q: How much is shipping?
A: Shipping is 69 SEK inside Sweden, outside of Sweden 169 SEK and Australia & New Zealand 369 SEK.
Q: I still haven’t received my ordered, how come?
A: One or more articles on your order can be out of stock and this can lead to a small delay. Please contact customer service if you haven’t received anything after the delivery period.
Q: What methods of payment do you accept?
A: We accept all major credit cards American Express, Diners Club, Discover, Maestro, Mastercard and Visa. We also accept BACS Direct Debit (in the UK) and iDEAL (in the Netherlands).